If you’re on this page, you’re probably wondering how The Kitchen Draw actually works. Winning prizes with us is unbelievably easy. All it takes is a few simple steps.
How it Works
The Competitions
All our draws are designed to be fair, transparent and accessible, and we want entering to be quick and simple.
Max Donelan
Founder, The Kitchen Draw
Here’s how it works
Here’s How It Works
Here’s what you need to do to enter:
How We Find Our Winners
When selecting a winner we follow these steps.
All our draws are designed to be fair, transparent and accessible, and we want entering to be quick and simple.
Max Donelan
Founder, The Kitchen Draw
Frequently Asked Questions
How do I enter the competition?
On the home page of our website you will see all open competitions listed. Each competition will have two boxes:
- Enter now – this takes you to the full competition details and entry form.
- Quick Enter – this allows you to add entries to your basket without leaving the homepage.
Sometimes our competitions will have a multi-choice question you need to answer in order to enter. Make sure you choose the correct answer, and entries with wrong answers will be invalid! If your answer is wrong, you will not be able to try again unless you purchase more entries. You will see the question before you choose to enter but you cannot find out if you are right or wrong until after you have purchased your entries.
Select the number of entries you want. Most competitions will have maximum number of available entries per person.
Complete your details at checkout and pay the entry fee. You will need to tick the box to confirm that you accept our terms and conditions. You can read them by clicking here.
You will also receive an email confirming you have been entered into the draw. You can access your ticket numbers in your account. If there was a competition question and you got it wrong, the email will let you know.
There is also a free entry route available. To enter for free, send your name, address, telephone number, email address, competition reference and answer to the competition question (if there is one) to us at the following address:
PO Box 6179, Rochford, SS1 9DN
Entries must be submitted via first or second class post. Bulk entries are not accepted and if received will count as one single entry. If you wish to enter for free multiple times you may do so up to any limit placed on the number of entries. Each free entry must be submitted separately.
How will I know if I have won?
We will notify the winner via WhatsApp, telephone or email within 7 days of the closing date of the competition (we aim to contact all winners within an hour of the draw!). If you change any of your contact details prior to the closing date, you must inform us. We will try to contact you using the information you have supplied us with. If we cannot reach you within 14 days of the closing date we reserve the right to choose another winner and you will lose your right to claim the prize.
Who can enter?
The competition is open to residents of the United Kingdom only who are 18 years or older.
We do not accept entries from anyone outside of these areas as the laws for running competitions vary. This competition has been organised to comply with the laws of England and Wales.
Also, you cannot enter this competition if you are an employee or supplier of The Kitchen Draw, or an immediate relative of an employee or supplier of The Kitchen Draw.
Can I sell the prize if I don’t want it?
If you are the winner, the prize will be yours. You can do whatever you wish with it, including selling it.
Do you offer cash alternatives to winners?
No, we don’t. Some competition websites do, but these cash alternatives are usually lower than the retail value of the prize. We don’t think that’s fair. Because we hold prizes in stock and often buy them at trade pricing, it’s not practical for us to offer a full RRP cash amount instead.
How do you use my personal data?
We need to use your data to administer the competition and award prizes. We do not use your data for any other purpose.
We do not share your data with any third parties unless this is necessary for administering the competition.
Full details of how we use your data are included in our Privacy Policy which you can read here
If you are the winner, we may have to share your details with the Advertising Standards Authority to confirm that we have administered the competition and awarded the prizes fairly.
You have the right to opt out from us using your data at any time. However, if you do ask us to remove your details from our database prior to the closing date, you will be withdrawing from the competition. You will not be entitled to a refund of any entry fees you have paid.
If I win do I have to send in a winner photo?
No, this is entirely optional! We love receiving winner photos though and with the winners’ permission will publish these on our website and socials to help share the excitement.
Even if you do not want to participate in any promotional exercises, we may have to provide your details to the Advertising Standards Authority to prove we have administered the competition and awarded the prize fairly.
Why don't you ask competition questions anymore?
There is no legal requirement for us to ask a question in order for you to enter our competitions. Our previous payment provider wanted us to continue doing this however we have a new provider who has confirmed that there is no need to do so.
What happens if I get the question wrong?
If there is a competition question and you get the question wrong, you will not be entered into the draw so you will not have the chance to win the prize. You will not be entitled to a refund of your entry fees. If you want to, you can try again.
How is the winner decided?
We choose our competition winners using a random number generator. We currently use the random number generator here if you want to try it out for yourself: https://www.google.co.uk/search?q=random+number+generator
What are my chances of winning?
The maximum number of entries is stated on each competition so your chances of winning will vary from competition to competition. As an example, if entries are capped at a maximum of 300, this means that if you purchase 1 entry your chances of winning will be no worse than 1 in 300.
You can increase your chances of winning by purchasing more entries. For example, if you purchase 10 entries in the example above your chances of winning will be no worse than 1 in 30.
We say “no worse than” because we may not sell out of / allocate all entries to a competition. In such cases your chances of winning would be better.
Why haven’t I received an email confirming my entries?
If you haven’t received an email from us confirming your entry please check your spam folder. If it is not in there, please email us at [email protected].
Can I get a refund of my entry fee?
We do not offer refunds of entry fees, even if you get the answer to the question wrong, or if you are disqualified from the competition for any reason.
What payment methods are accepted?
We only accept online payments. We accept payment via debit card or credit card, however some cards do not always work due to the banks’ policies. We also accept Apple Pay and Google Pay. You need to have an account and be logged in to make a payment on our website.
Please note that some card providers do not allow you to use their cards on prize competition websites. We have seen payments blocked from the following card providers. Please consider alternatives:
- Barclaycard (only credit cards impacted)
- Nationwide Building Society (only credit cards impacted)
- Starling Bank (only credit cards impacted)
- Virtual cards
What is "Just a Pinch"?
“Just a Pinch” is the name that we give to our draws on Thursdays – typically these draws only cost 99p to enter and have a lower total number of entries than our Tuesday competitions. So whilst the prize value might be lower, the cost to enter is less and the odds of winning can be better. It’s just a pinch, but it’s kinda neat.
What are Spot Prizes? Are they different from Instant Wins?
Some of our competitions include Spot Prizes – randomly allocated tickets that give you £10 website credit if you get that ticket. The credit is automatically added to your account and can be used straight away. Your ticket still stays in the draw for the main prize.
We used to call these Instant Wins, but renamed them to highlight that they’re a small extra bonus. Some competition websites run large instant win promotions where much of the value is in the instant wins rather than the main prize – that’s not how we operate, so we wanted the name to make that clear.
Where can I find my tickets from old competitions?
For competitions drawn after 10 September 2025, your tickets appear in the “My Tickets” section of your Account page.
For draws before that date we used a different system so those tickets can be found in the “My Orders” section of your Account page.
Why do some people have their full name shown on entrant lists and draw results?
You can choose how your name appears in the “My Details” section of your Account page. By default, we show only the initial of your first name, but you can opt to display your full name if you prefer. You can change this back at any time. Please note that while updates will show on the website, any emails or social media posts already published will continue to display the name format you had at the time.
My question hasn’t been answered here
If you have any questions that have not been answered here, please email us at [email protected] and we will happily answer them for you.