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How it Works

The Competitions

If you’re on this page, you’re probably wondering how The Kitchen Draw actually works. Winning prizes with us is unbelievably easy. All it takes is a few simple steps.

All our draws are designed to be fair, transparent and accessible, and we want entering to be quick and simple.

Max Donelan
Founder, The Kitchen Draw

Here’s how it works

Here’s How It Works

Here’s what you need to do to enter:


Step 1

First, you’ll need to have an account.

You’ll also need to answer a skill-based question correctly for every draw you enter.


Step 2

Draws are done weekly – every Friday at midday we begin a new competition cycle with the weeks’ draw closing at 8pm the following Tuesday.

The draws are held live at 9pm on Tuesdays and streamed via our Facebook page.


Step 3

Open competitions are listed on the website homepage.

Details on how to enter – including the free entry route – are included together with the details of each competition. We will have new prizes up for grabs each week so make sure you routinely check the website!


Step 4

Some draws will have an upper limit on how many entries are allowed per account.

You can enter as many times as you like up to that limit.


Step 5

All ticket numbers are allocated randomly.

How We Find Our Winners

When selecting a winner we follow these steps.

Winners are determined randomly from the pool of entries.

We do this using the Google Random Number Generator

Our draws are live-streamed on our Facebook page and we invite you to watch.

This live-stream is also recorded in case you’re unable to join us at the time.

You do not need to watch the live-stream to be eligible to win.

Once the live-stream is over, we contact winners to confirm your postal address. Winners should receive their prizes within 2-3 days.

Past winners are published in the past draws section of the website.

Any competition you have won previously is listed on your account.

We do not extend our draws past their published closing dates and times.

If tickets do not sell-out, the draw goes ahead anyway.

All our draws are designed to be fair, transparent and accessible, and we want entering to be quick and simple.

Max Donelan
Founder, The Kitchen Draw

Frequently Asked Questions

How do I enter the competition?

On the home page of our website you will see all open competitions listed. Each competition will have a box which says “Enter now”. Click that and you will be taken to the entry form.

Stage 1 is to answer the competition question.

Stage 2 is to select the number of entries you require. Please remember that these are entries, not attempts to answer the competition question correctly. If your answer is wrong, you will not be able to try again unless you purchase more entries. You will see the question before you choose to enter but you cannot find out if you are right or wrong until after you have purchased your entries.

Stage 3 is to complete your details on the entry form and pay the entry fee. You will need to tick the box to confirm that you accept our terms and conditions. You can read them by clicking here

When you have paid your entry fee, you will be told if you have answered the question correctly. If you have, your name will be entered in the draw with all of the other correct entries. If you have not answered correctly, you will not be entered into the draw.

You will also receive an email confirming whether your answer is right or wrong and confirming if you have been entered into the draw.

There is also a free entry route available. To enter for free, send your name, address, telephone number, email address, competition reference and answer to the competition question to us at the following address:

PO Box 6179, Rochford, SS1 9DN

Entries must be submitted via first class post. Bulk entries are not accepted and if received will count as one single entry. If you wish to enter for free multiple times you may do so up to any limit placed on the number of entries. Each free entry must be submitted separately.

How will I know if I have won?

We will notify the winner via WhatsApp, telephone or email within 7 days of the closing date of the competition. If you change any of your contact details prior to the closing date, you must inform us. We will try to contact you using the information you have supplied us with. If we cannot reach you within 14 days of the closing date we reserve the right to choose another winner and you will lose your right to claim the prize.

How long is the competition open for?

The opening and closing date of the competitions are stated on the website. If we have to change either of these dates for any reason, we will update the website accordingly. We will only change the dates if we have to for reasons outside of our control.

Can anyone enter the competition?

The competition is open to residents of the United Kingdom only who are 18 years or older.

We do not except entries from anyone outside of these areas as the laws for running competitions vary. This competition has been organised to comply with the laws of England and Wales.

Also, you cannot enter this competition if you are an employee or supplier of The Kitchen Draw, or an immediate relative of an employee or supplier of The Kitchen Draw.

What are the prizes?

The prizes are described fully on the website. You can find out more details by clicking on a competition listed on the website home page.

We reserve the right to offer an alternative prize of an equal or higher value if the prize is unavailable for any reason.

Can I sell the prize if I don’t want it?

If you are the winner, the prize will be yours. You can do whatever you wish with it, including selling it.

How do you use my personal data?

We need to use your data to administer the competition and award prizes. We do not use your data for any other purpose.

We do not share your data with any third parties unless this is necessary for administering the competition.

Full details of how we use your data are included in our Privacy Policy which you can read here

If you are the winner, we may have to share your details with the Advertising Standards Authority to confirm that we have administered the competition and awarded the prizes fairly.

You have the right to opt out from us using your data at any time. However, if you do ask us to remove your details from our database prior to the closing date, you will be withdrawing from the competition. You will not be entitled to a refund of any entry fees you have paid.

If I win, do I have to participate in promotional exercises?

No, this is not compulsory. However, with your permission, we would love to share your excitement on our website and social media pages.

Even if you do not want to participate in any promotional exercises, we may have to provide your details to the Advertising Standards Authority to prove we have administered the competition and awarded the prize fairly.

What happens if I get the question wrong?

If you get the question wrong, you will not be entered into the draw so you will not have the chance to win the prize. You will not be entitled to a refund of your entry fees. If you want to, you can try again.

Can I try again?

You can enter the competition as many times as you wish up to any limit we specify. Your entries may be restricted if we reach the maximum number of entries.

Whilst this isn’t gambling, we still urge you to keep this fun and not spend more than you can afford.

How is the winner decided?

Everyone who gets the answer to the question correct will be entered into a draw. The winner will then be chosen at random from all the correct entries.

What are my chances of winning?

The maximum number of entries is stated on each competition so your chances of winning will vary from competition to competition. As an example, if entries are capped at a maximum of 300, this means that if you purchase 1 entry and get the answer correct, your chances of winning will be no worse than 1 in 300.

You can increase your chances of winning by purchasing more entries. For example, if you purchase 10 entries in the example above and you get the answer correct, your chances of winning will be no worse than 1 in 30.

We say “no worse than” because we may not sell out of / allocate all entries to a competition. In such cases your chances of winning would be better.

I haven’t received an email confirming whether I am right or wrong.

If you haven’t received an email from us confirming your entry and whether you got the question right or wrong, please check your spam folder. If it is not in there, please email us at [email protected].

Can I get a refund of my entry fee?

We do not offer refunds of entry fees, even if you get the answer to the question wrong, or if you are disqualified from the competition for any reason.

What payment methods are accepted?

We only accept online payments. We accept payment via debit card or credit card, however some cards such as Barclaycard do not always work due to the banks’ policies. We also accept ApplePay. You need to have an account and be logged in to make a payment on our website.

My question hasn’t been answered here

If you have any questions that have not been answered here, please email us at [email protected] and we will happily answer them for you.

Frequently Asked Questions – Instant Wins

How do Instant Wins work?

Some of our competitions have “instant wins”. These are ticket numbers from the pool of tickets for that competition that also have a prize tied to them – usually a cash prize or store credit for The Kitchen Draw website. The details of which tickets are eligible and what the prizes are will always be detailed on the competition page in the “Instant Wins” section.

Can I see how many instant wins are still available for a competition?

You will be able to see which Instant Wins are still available for any given competitions by going to the “Instant Wins” section on the competition page.

How do I get my Instant Win prize?

If you have received a ticket corresponding to an instant win please send the order confirmation email you received to [email protected] and we will arrange for the prize to be issued.

You must have answered the competition question correctly and completed the transaction successfully in order to be eligible for the prize.

If you have won a cash prize, we will require your bank account details to transfer the funds. Fund transfers will be completed during standard business hours (weekdays 9am-5pm) although we will endeavour to complete transfers outside of this window when possible. We accept no liability where customers provide incorrect bank account details and prizes will not be re-issued in these circumstances.

If you have won store credit we will add the credit to your account and notify you when this is done.

How do the tickets that get an Instant Win get decided?

Instant win ticket numbers are allocated randomly when each competition is set up, and will not change once a competition is launched.

Will all Instant Wins be won for each competition?

Instant wins may not all be won if a competition does not sell out (tickets are allocated randomly upon entry and the Instant Win tickets may never get allocated if there are entries remaining when a competition closes).

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